Privacy Policy

Last updated: 24th November 2025

Canvas and Core Wellness is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our services, website, and communication channels.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Address (if provided for billing or in-person events)

  • Emergency contact details (optional)

Health & Wellness Information (Sensitive Information)

  • Voluntary information about your physical or mental wellbeing

  • Relevant medical concerns for yoga or wellness coaching sessions

  • Client intake notes or assessment forms

You choose how much information you share. We only collect what is necessary to provide safe and effective services.

Payment Information

  • Payment method (processed securely through third-party payment processors)

  • Billing details

We do not store full credit card information.

Usage & Technical Data

  • Website browsing activity

  • IP address

  • Device and browser type

  • Cookies (see Section 9)

2. How We Use Your Information

We use your information for purposes including:

  • Providing coaching, yoga, and wellness services

  • Booking and scheduling sessions

  • Communicating with you about sessions, updates, or changes

  • Sending newsletters, marketing, or promotional content (you can unsubscribe anytime)

  • Tailoring sessions to your wellbeing needs

  • Processing payments and issuing invoices

  • Ensuring safety during physical or emotional wellness sessions

  • Improving our services, website, and user experience

  • Meeting legal or regulatory obligations

3. How We Store and Protect Your Data

We take the security of your information seriously. Measures include:

  • Secure password-protected storage systems

  • Encrypted platforms for communication and payment

  • Limited access to personal data (only by authorised team members)

  • Regular review of digital security practices

We retain your information only for as long as necessary to provide services and meet legal obligations.

4. Sharing Your Information

We do not sell or trade your personal information.

Your data may be shared with:

  • Service providers, such as booking systems, payment processors, email platforms

  • Emergency services, only if necessary to protect your health or safety

  • Legal authorities, if required by law

All third-party providers are required to keep your information confidential.

5. Coaching & Yoga Confidentiality

Anything shared in coaching sessions, yoga classes, or wellness services is kept confidential unless:

  • You give explicit permission for it to be shared

  • There is risk of serious harm to yourself or others

  • It is legally required to disclose information

6. Accessing or Updating Your Information

Under the United Kingdom Privacy Act, you have the right to:

  • Access any personal information we hold about you

  • Request corrections or updates

  • Ask for your information to be deleted (unless we must retain it legally)

You can make a request anytime by contacting us via the details in Section 12.

7. Children’s Privacy

Our services are designed for adults over the aged of 18.

8. Marketing Communications

You may receive emails, newsletters, or updates about upcoming events, classes, and wellness content. You can opt out at any time via the unsubscribe link or by contacting us.

9. Cookies & Website Tracking

Our website may use cookies and analytic tools to improve functionality and user experience.

Cookies help us understand:

  • How visitors use our website

  • Which pages are most useful

  • Device/browser information

You can disable cookies in your browser settings, though some site features may be affected.

10. International Transfers

Some third party tools we use (such as booking or mailing systems) may store information in countries outside United Kingdom.

We ensure these providers follow adequate data protection standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes. Your continued use of our Services indicates your acceptance of updated terms.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact:

Canvas and Core Wellness
Email: canvasandcorewellness@gmail.com
Website: Contact us page